When visiting and using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server, which are technically necessary for us to display our website to you and to guarantee stability and security.
We transfer the collected data to the relevant internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contractors (e.g. hosting, content management system) in accordance with the purposes required (for displaying the website and setting up its content).
The deletion of the log files takes place after 7 days.
Legal basis:
Art. 6 (1) f GDPR (legitimate interest)
2.1. Cookies
In addition to the aforementioned data, cookies or other technologies like pixels (hereinafter referred to as “Cookies”) are used on your computer when visiting and using our website. Cookies are small text files that are stored by your browser on your device to save certain information or image files, such as pixels. The next time you visit our website on the same device, the information saved in the cookies will subsequently be transmitted either to our website (“First Party Cookie”) or to another website to which the cookie belongs (“Third Party Cookie”).
Through the information saved and returned, the respective website recognizes that you have already accessed and visited it with the browser you use on that device. We use this information to be able to design and display the website in an optimum way in line with your preferences. In that respect, only the cookie itself is identified on your device. Beyond this extent, your personal data will only be saved upon your express consent or if it is strictly necessary to be able to use the service offered to and accessed by you accordingly.
This website uses the following types of cookies, the scope and functionality of which are explained below:
- Technical cookies (Type A)
- Functional and Performance Cookies (Type B)
- Consent based Cookies (e.g. Marketing) (Type C)
You can find more information on the cookie types set and used in the description of the tools implemented on our websites in this privacy policy.
2.1.1. Technical cookies (Type A)
Technical cookies guarantee functions without which you cannot use our web pages as intended. These cookies are used exclusively by us and are therefore first party cookies. This means that all information stored in the cookies will be returned to our website.
Technical cookies serve, for example, to ensure that you as a registered user always remain logged in when accessing various subpages of our website and thus do not have to re-enter your login data every time you access a new page.
The use of technical cookies on our website is possible without your consent. For this reason, technical cookies cannot be activated or deactivated individually. However, you can deactivate cookies in your browser at any time (see below).
Legal basis:
Art. 6 (1) b GDPR (situation similar to a contract)
2.1.2. Functional and Performance Cookies (Type B)
Functional cookies enable our website to store information already provided (such as registered name or language selection) and to offer you improved and more personalized functions based on this information. These cookies collect and store only pseudonymised information so that they cannot track your movements on other websites.
Performance cookies collect information about how our websites are used in order to improve their attractiveness, content and functionality. These cookies help us, for example, to determine whether and which subpages of our website are visited and in which content users are particularly interested. In particular, we record the number of visits to a page, the number of subpages accessed, the time spent on our website, the order of the pages visited, which search terms led you to us, the country, region and, if applicable, the city from which access is made, and the proportion of mobile devices accessing our websites. We also capture movement, clicks and scrolling with the computer mouse to understand which areas of our website are of particular interest to users. As a result, we can tailor the content of our website more specifically to the needs of our users and optimize our offering. The IP address of your computer transmitted for technical reasons is automatically made anonymous and does not allow us to draw any conclusions about the individual user.
The functional and performance cookies are so-called "strictly necessary" cookies within the meaning of the ePrivacy Directive 2002/58 EC, which do not require consent.
You can adjust at any time the cookie settings here(activate or deactivate).
Legal basis:
Art. 6 (1) f GDPR (legitimate interest)
2.1.3. Consent based Cookies (Type C)
Cookies, which are neither technical Cookies (Type A) nor functional or performance cookies (Type B) will be used only upon your express consent, e.g. marketing cookies.
We also reserve the right to use information that we have obtained by means of cookies from an anonymous analysis of the usage behaviour of visitors to our website in order to display specific advertising for certain of our products on our own websites. We believe that you as a user benefit from this because we display advertising or content that we think suits your interests based on your surfing behaviour, so that you will see less randomly scattered advertising or certain content that might be of less interest to you.
Marketing cookies come from external advertising companies (third party cookies) and are used to collect information about the websites visited by the user in order to create target group-oriented advertising for the user.
Opt-out for cookies used for online advertising
You can also manage many companies’ cookies used for online advertising via the consumer choice tools created under self-regulation programs in many countries, such as the US-based https://www.aboutads.info/choices/ or the EU-based http://www.youronlinechoices.com/uk/your-ad-choices.
You can withdraw your consent to the use of consent based cookies (Type C) individually at any time with effect for the future by adjusting your cookie settings accordingly.
Legal basis:
Art. 6 (1) a GDPR.
2.1.4. Administration and deletion of all cookies
You can set your web browser in such a way that cookies are generally prevented from being saved to your device and/or that you are asked each time whether you are in agreement with cookies being enabled. You can also at any time delete cookies that have been enabled again. You can find out how all this works in detail from your browser’s help function.
Please note that generally deactivating cookies may lead to functional restrictions of our website.
2.2. Web Analytics
2.2.1. Google Analytics
Purpose/Information:
This website uses Google Analytics, a web analysis service of Google Ireland Ltd. (“Google”). Google Analytics uses a specific form of cookie, which is stored on your computer and enables an analysis of your use of our website. The information about your use of this website generated by the cookie is generally transmitted to a Google server in the USA and stored there.
We would like to point out that Google Analytics has been expanded on this website to include the code “gat._anonymizeIp();” to ensure the anonymized recording of IP addresses (so-called IP masking). Due to the IP anonymization on this website, your IP address is shortened by Google within the territory of the EU and the Treaty States of the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there.
Google uses this information on our behalf to analyze your use of this website in order to compile reports on website activities and provide additional services related to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
We use Google Analytics to analyse and regularly improve the usage of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. In addition, we gain information about the functionality of our site (for example to detect navigation problems).
In the configuration of Google Analytics, we ensured that Google receives this data as a processor and is therefore not allowed to use this data for its own purposes. The "Google Analytics Advertising Features" configuration is independent from this and is described in the appropriate section below, provided it is also used on this website.
Used Cookies: Type B. For further information, see Cookie Section.
Recipients:
Further recipients: We transfer the collected data to the relevant internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contract processors (e.g. platform, hosting, support and analysis service providers) in accordance with the required purposes (to perform analyses). Platform/hosting providers will have access to personal data from a third country (countries outside the European Economic Area). As an appropriate safeguard we have agreed on standard contractual clauses pursuant to Art. 46 GDPR with these providers. More information on this topic is published here:
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en
You can deactivate Google Analytics via the Cookie Settings here.
You can prevent the storage of cookies by making the proper setting using your browser software. In addition, you can prevent Google from recording the data related to your use of the website generated by the cookie (including your IP address) and from processing this data by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.
Cookie lifetime: up to 12 months (this applies only to cookies which have been set by this website)
Maximum storage period of data: up to 26 months.
Legal basis:
Art. 6 (1) f GDPR (legitimate interest)
2.2.2. A/B Testing
Purpose/information:
This website also carries out analyses of user behaviour via a so-called A/B testing. We can show you our websites with slightly varied content, depending on your profile assignment. This enables us to analyze and regularly improve our services and make them more interesting for you as a user.
Cookies are stored on your computer for these analyses. The information collected in this way is stored exclusively on a server in the EU. You can prevent the storage of cookies by making the proper setting using your browser software.
Before the analyses are carried out, the IP addresses are further processed in abbreviated form, so that direct personal contact can be ruled out. The IP address transmitted by your browser is not merged with other data collected by us.
Used Cookies: Type B. For further information, see Cookie Section.
Recipients: The data is accessible by our analytical service providers based in the EU.
Deletion/objection:
Cookie lifetime: up to 2 years (this applies only for cookies which have been set by this website.).
Maximum storage period of data: up to 25 months.
Legal basis:
Art. 6 (1) f GDPR (legitimate interest)
2.3. Social Plug-ins
Social plug-ins (“plug-ins”) of social networks are used on our websites, in particular the “Share” or “Share with friends” button of Facebook, whose website facebook.com is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland, is responsible for Facebook.com in Europe. The plug-ins are usually marked with a Facebook logo.
Besides Facebook, we use plug-ins from “Twitter” (Provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103) and “Pinterest” (Provider: Pinterest Inc., 808 Brannan Street San Francisco, CA 94103, USA).
For data protection reasons, we have deliberately decided against utilising direct plug-ins of social networks on our websites. Instead, we use the “Shariff” solution. With the aid of Shariff, we can determine for ourselves when and whether data is transmitted to the operator of the respective social network. For this reason, there is no automatic data transmission to social networks such as Facebook, Twitter or Pinterest once you access our website. Data will be transmitted to social networks only if you actively click on the respective social network button. In this case, your web browser starts a connection to the respective social network's servers. By clicking on the respective button (e.g. “Pass on”, “Share” or “Share with friends”) you agree that your browser will produce a link to the respective social network's servers and transmit usage data to the respective operator of the social network and vice versa. We have no influence upon the nature and extent of the data that is then gathered by the social networks.
The social network provider stores the data collected about you as user profiles and uses these for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (also for not logged in users) for the representation of demand-fair advertisement and in order to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Through the plug-ins we offer you the possibility to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user.
The data is transferred regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected with us will be directly assigned to your existing account with the plug-in provider. If you click the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, as this way you can avoid being assigned to your profile with the plug-in provider.
For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the data protection declarations of these providers as notified below. They will also provide you with further information about your rights in this regard and setting options to protect your privacy.
a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;
http://www.facebook.com/policy.php.
Further information regarding the data collection: http://www.facebook.com/help/186325668085084,
http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo.
Facebook has submitted itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
b) Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA;
https://twitter.com/privacy.
c) Pinterest Inc., 808 Brannan Street San Francisco, CA 94103, USA); http://about.pinterest.com/privacy/
d) Xing AG, Gänsemarkt 43, 20354 Hamburg, Germany; http://www.xing.com/privacy.
e) T3N, yeebase media GmbH, Kriegerstr. 40, 30161 Hannover, Germany; https://t3n.de/store/page/datenschutz.
f) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy.
Transfers to third countries are possible. As an appropriate safeguard standard contractual clauses pursuant to Art. 46 GDPR apply. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
2.4. Social Login
To register and log in to your customer account, you also have the option of authenticating yourself with your existing profile on one of the following social networks, Facebook, Twitter or Google, and finally registering or logging in.
For this purpose, you will find on the registration page or login page the corresponding symbols of the respective providers of the social networks supported by our website. Before a connection to the providers is established, you must expressly agree to the process and transmission of data described below:
By clicking on the respective symbol, a new pop-up window (so-called app) opens, in which you must log in with your login data for the social network. After you have successfully logged in, the social network will tell you, which data will be transmitted to us for authentication as part of the registration or login process. If you have agreed to this data transfer, the fields required by us for registration will be filled with the transmitted data. The information we require for registration or login is (i) your name and (ii) your email address.
Only after your express consent to the use of the transmitted and required data, your data will be stored by us and used for the purposes as stated within this Privacy Policy. There is no link beyond the authentication process between your customer account created with us and your account on the corresponding social network.
In order to perform the authentication process for registration and login, your IP address is transmitted to the respective social network provider. We have no influence on the purpose and scope of data collection and on the further processing of the data by the respective provider of the social network. For further information, please read the data protection information of the respective provider:
a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;
http://www.facebook.com/policy.php
more information on the data collection: http://www.facebook.com/help/186325668085084,
http://www.facebook.com/about/privacy/your-info-on-other#applications as well as
http://www.facebook.com/about/privacy/your-info#everyoneinfo
b) Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de.
c) Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy.
Facebook Connect
If a so-called “Facebook Connect Button” is placed on this website, you can log in to our website with your Facebook user data. In addition, Facebook Connect can automatically include information about your activities on our website in your Facebook profile. In this respect, when you activate the button, you will be given both the opportunity to expressly consent to access your Facebook user data and to publish information and activities in your Facebook profile. The use of further data (e.g. contact via your email address) only takes place with prior express consent. Please note that Facebook receives information about the application or website via Facebook Connect, including what you are doing. To personalize the connection process, Facebook may in some cases receive a limited amount of information prior to authorizing the application or website. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and settings options for the protection of your privacy can be found in the privacy policy of Facebook
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php more information on the data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your- info#everyoneinfo Transfers to third countries are possible. As an appropriate safeguard standard contractual clauses pursuant to Art. 46 GDPR apply. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
2.5. YouTube-Videos
We have integrated YouTube videos into our website, which are stored on http://www.YouTube.com and can be played directly from our website. These are all integrated in the “extended data protection mode ”, i.e. no data about you as a user will be transmitted to YouTube, if you do not click on the videos to start playing them. Only when you play the videos the data referred to in the next paragraph will be transferred to YouTube. We have no influence on this data transfer.
By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data specified in Section 2 of this privacy policy will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
For more information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy. There you will also find further information about your rights and setting options to protect your privacy. https://www.google.de/intl/de/policies/privacy; Transfers to third countries are possible. As an appropriate safeguard standard contractual clauses pursuant to Art. 46 GDPR apply. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
2.6. Online Advertising
2.6.1. Google Ads (formerly Google Adwords)
Information/purpose:
2.6.1.1. Google Ads Conversion
We use the services of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
The advertising materials are delivered by Google via so-called “Ad Servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords stores a cookie on your device. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Ads customer's website and the cookie stored on their device has not expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Ads customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Ads customers. We do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically starts a direct connection to the Google server. We have no influence on the extent and the further use of the data which are raised by the use of this tool by Google and inform you therefore according to our knowledge: By the integration of Ads conversion Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
2.6.1.2. Google Ads Remarketing
We use the remarketing function within the Google Ads service. The remarketing function allows us to present to users of our website advertisements based on their interests on other websites within the Google advertising network (in Google search or on YouTube, so-called "Google ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. which offers the user was interested in, in order to be able to display targeted advertising to users even after visiting our website on other pages. To do this, Google stores cookies in the browsers of users who visit certain Google services or websites in the Google Display Network. This cookie is used to record the visits of these users. The number is used to uniquely identify a web browser on a particular device. Used Cookies: Type C. For further information, see Cookie Section.
Recipients:
For more information on the purpose and scope of data collection and processing by Google, please refer to the privacy policy. There you will also find further information about your rights and setting options to protect your privacy: https://www.google.com/intl/en/policies/privacy; Transfers to third countries are possible. As an appropriate safeguard standard contractual clauses pursuant to Art. 46 GDPR apply. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en. Alternatively, you will also find more information on the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org.
Deletion/withdrawal:
You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain www.googleadservices.com, https://www.google.de/settings/ads, this setting being deleted when you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies; d) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers under the link http://www.google.com/settings/ads/plugin, e) by setting your cookie preferences accordingly (click here). Please note that in this case you may not be able to use all functions of this offer in full.
Cookie lifetime: up to 180 days (this applies only for cookies which have been set by this website).
Legal basis:
Art. 6 (1) a GDPR (consent)
2.6.2. Google Analytics Advertising Features
This website also uses the extended functions of Google Analytics (Google Analytics Advertising Features) in addition to the standard functions. The Google Analytics Advertising Features implemented on this website include:
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
- Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers
We therefore use first-party cookies (e.g. Google Analytics cookies) and Google advertising cookies and identifiers together in order to optimize our website.
You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly; b) via your Google ad settings on https://www.google.com/ads/preferences/?hl=en; c) by setting your cookie preferences accordingly (click here). Please note that in this case you may not be able to use all functions of this offer in full.
Used Cookies: Type C. For further information, see Cookie Section.
Cookie lifetime: up to 12 months (this applies only for cookies which have been set by this website).
Legal basis: Art. 6 (1) a GDPR (consent)
2.6.3. Campaign Manager (formerly Doubleclick)
This website also uses the online marketing tool Campaign Manager by Google. Campaign Manager uses cookies to display ads relevant to users, improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to track which ads are displayed in which browser and to prevent them from being displayed more than once. In addition, Campaign Manager may use cookie IDs to collect conversions related to ad requests. This is the case, for example, when a user sees a Campaign Manager ad and later visits the advertiser's website with the same browser and buys something there. According to Google, Campaign Manager cookies do not contain any personal information.
Your browser automatically establishes a direct connection to the Google server once visiting our website. We have no influence on the extent and the further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating Campaign Manager, Google receives the information that you have called the corresponding part of our Internet presence or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
In addition to that, Campaign Manager (DoubleClick Floodlight) cookies allow us to understand whether you complete certain actions on our website(s) after viewing one of our display/video ads on Google or other platforms through Campaign Manager or clicking through one (conversion tracking). Campaign Manager uses this cookie to understand the content with which you have interacted on our website(s) in order to be able to send you targeted advertising later.
You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain
www.googleadservices.com,
https://www.google.de/settings/ads, this setting being deleted when you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the “About Ads” self-regulation campaign via the link
http://www.aboutads.info/choices, this setting being deleted when you delete your cookies; d) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers under the link
http://www.google.com/settings/ads/plugin, or e) by setting your cookie preferences accordingly (
click here). Please note that in this case you may not be able to use all functions of this offer in full.
In addition, you can prevent Google from collecting the data generated by the cookies and relating to your use of the websites and the processing of this data by Google by downloading and installing the browser plugin available under “Display settings”, “Extension for Campaign Manager deactivation” at
https://support.google.com/adsense/answer/142293?hl=en.
Further information on Campaign Manager by Google is available at
https://www.google.de/doubleclick and
http://support.google.com/adsense/answer/2839090, as well as for data protection in general at Google:
https://www.google.de/intl/de/policies/privacy; alternatively, you will also find more information on the website of the Network Advertising Initiative (NAI) at
http://www.networkadvertising.org. Transfers to third countries are possible. As an appropriate safeguard standard contractual clauses pursuant to Art. 46 GDPR apply. More information on this topic is published here:
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
Used Cookies: Type C. For further information, see Cookie Section.
Legal basis:
Art. 6 (1) a GDPR (consent)
2.6.4. Adform
Information/purpose:
This website uses the online marketing tool Adform by Adform A/S Denmark. Adform uses cookies to display ads relevant to users, improve campaign performance reports, or to prevent a user from seeing the same ad more than once. Adform uses a cookie ID to track which ads are displayed in which browser and to prevent them from being displayed more than once. In addition, Adform may use cookie IDs to collect conversions related to ad requests. This is the case, for example, when a user sees an Adform ad and later visits the advertiser's website with the same browser and buys something there. Adform cookies do not contain any personal information, such as email-address, name or addresses.
Your browser automatically establishes a direct connection to the Adform server once visiting our website. By integrating Adform, Adform receives the information that you have called the corresponding part of our Internet presence or clicked on an advertisement from us.
In addition to that, Adform cookies allow us to understand whether you complete certain actions on our website(s) after viewing one of our display/video ads on Adform or other platforms through Adform or clicking through one (conversion tracking). Adform uses this cookie to understand the content with which you have interacted on our website(s) in order to be able to send you targeted advertising later.
Used Cookies: Type C. For further information, see Cookie Section.
Recipients:
Deletion/withdrawal:
You can prevent your participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers; b) by deactivating cookies from Adform via your browser under
https://site.adform.com/privacy-center/platform-privacy/opt-out/ c) by setting your cookie preferences accordingly (
click here).
Cookie lifetime: up to 180 days after last interaction (this applies only to cookies which have been set by this website)
Maximum storage period of data: up to 13 months.
Legal basis:
Art. 6 (1) a GDPR (consent)
2.6.5. (Website) Facebook Custom Audiences/ Conversion (“Facebook Pixel”)
Information/purpose:
This website uses the so-called Facebook Pixel of the social network Facebook for the following purposes:
Facebook (website) Custom Audiences
We use the Facebook pixel for remarketing purposes to be able to contact you again within 180 days. This allows us to display interest-based advertisements ("Facebook Ads") to users of the website when they visit the social network "Facebook" or other websites also using this tool. In this way, we pursue the interest in displaying advertisements that are of interest to you in order to make our website or offers more interesting for you.
Facebook conversion
We also use the Facebook Pixel to ensure that our Facebook Ads match the potential interest of users and are not annoying. With the help of the Facebook Pixel, we can track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").
Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server as soon as you have agreed to the use of cookies requiring your consent. Through the integration of the Facebook pixel, Facebook receives the information that you have called up the corresponding website of our internet presence, or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account.
The processing of this data by Facebook takes place within the framework of Facebook's data policy. Special information and details about the Facebook pixel and its functionality can also be found in the Facebook help area.
Used Cookies: Type C. For further information, see Cookie Section.
Recipients:
Joint Controller:
We are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (Facebook) for the collection and transfer of data in this process. This applies to the following purposes:
The creation of individualized or suitable ads, as well as for their optimization
Delivery of commercial and transaction-related messages (e.g. via Messenger)
The following processes are therefore not covered by joint controllership:
The process that takes place after the collection and transmission is within the sole responsibility of Facebook.
The preparation of reports and analyses in aggregated and anonymized form is carried out as a Processor and is therefore within our responsibility.
We have concluded a corresponding agreement with Facebook for joint controllership, which can be accessed here: https://www.facebook.com/legal/controller_addendum. This agreement defines the respective responsibilities for fulfilling the obligation under the GDPR with regard to joint controllership.
The contact details of the Controller and the data protection officer of Facebook can be found here: https://www.facebook.com/about/privacy.
We have agreed with Facebook that Facebook can be used as a contact point for the exercise of data subject rights (see Section 1.3). Without prejudice to this, the jurisdiction of the Rights of Data Subjects is not limited.
Further information on how Facebook processes personal data, including its legal basis and further information on the rights of data subjects can be found here: https://www.facebook.com/about/privacy. We transfer the data within the scope of joint controllership based on the legitimate interest pursuant to Art. 6 (1) f GDPR.
Information on the data security conditions can be found here. https://www.facebook.com/legal/terms/data_security_terms and on processing on the basis of standard contractual clauses can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum.
Further Recipients:
We transfer also the collected data to the relevant internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contract processors (e.g. platform-, hosting, support and analysis service providers) in accordance with the required purposes (for the execution of ad display and analysis). Platform/hosting providers will have access to personal data from a third country (countries outside the European Economic Area). As an appropriate safeguard we have agreed on standard contractual clauses pursuant to Art. 46 GDPR with these providers. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en
Deletion/withdrawal:
The “Facebook Custom Audiences” function can be deactivated in the Cookie Settings and for logged in users at https://www.facebook.com/settings/?tab=ads#_.
Cookie lifetime: up to 180 days after last interaction (this applies only to cookies which have been set by this website)
Legal basis:
Art. 6 (1) a GDPR (consent)
2.6.6. Commerce Connector
Information/purpose:
On our website, we provide you with a list of different online retailers, where you can buy our products. If you click on a link to one of the retailers, you will be forwarded to the product detail webpage of the selected retailer and our partner - Commerce Connector GmbH, - will store a cookie on your device for a period of 7 days. If you make a purchase at the selected retailer within this period, Commerce Connector gets a general information about your purchase once you have finalized the purchase and reached the order confirmation page.
For this reason, Commerce Connector receives a unique cookie number that is used to create anonymous sales statistics of our products purchased through the link. Commerce Connector provides us with this anonymous statistics.
Cookies used: Type c. More information can be found in the "Cookies" section.
Recipients:
The data will be processed by our partner Commerce Connector GmbH, Deckerstr. 41, 70372 Stuttgart. Please refer to the Commerce Connector Privacy Policy for more information on the tool and how to turn it off.
Deletion/Withdrawal:
Cookie lifetime: 7 days (this applies only to cookies which have been set by this website) https://www.commerce-connector.com/website/de/policy-de/policy_cco/#optout
Legal basis:
Art. 6 (1) a GDPR (consent)
2.6.7. Where to buy (Swaven)
Information/purpose:
We provide you on our website the opportunity to buy our products on online retailers websites (e.g. with a shopping cart symbol). With this function we get only performance and analytical information to audience the efficiency of the tool (via cookies) which is also our legitimate interest. A cross-website tracking does not occur, so we do not get the information if you have bought something in the selected store.
Cookies used: Type b. More information can be found in the "Cookies" section.
Recipients:
These data will be processed to our Partner Swaven SAS, Paris, France. Further information can be found here: https://www.swaven.com/cookie-policy/
Deletion:
Cookie lifetime: up to 12 months (this applies only to cookies which have been set by this website)
Legal basis:
Art. 6 (1) f GDPR (legitimate interest)
2.7. Google Tag Manager
Information/purpose:
This website uses the Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tag Manager only implements tags. This means that no cookies are used and no personal data is stored. The Google Tag Manager triggers other tags, which in turn collect data if necessary. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains valid for all tracking tags if they are implemented with the Google Tag Manager.
Recipients:
Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. Transfer to third countries are possible. As an appropriate safeguard we have agreed on standard contractual clauses pursuant to Art. 46 GDPR. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
Legal basis:
Art. 6 (1) f GDPR (legitimate interest)
2.8. Pinterest Tag
Purpose / Information:
This website uses the remarketing function “Pinterest Tag” from Pinterest Inc. (“Pinterest”) in order to gain more insight about what users do after they visit the website from our Pinterest adverts. We also create advertising lists to target based on actions you take on our website and to find out more insights about our audience.
Cookies used: Type c. More information can be found in the "Cookies" section.
Recipients:
Your browser automatically establishes a direct connection to the Pinterest server. We have no influence on the extent and further use of the data collected by Pinterest through the use of this tool and therefore inform you according to our level of knowledge: By integrating the Pinterest Tag, Pinterest receives the information that you have landed on our website, or that you have clicked on an advertisement from us. If you have an account with a Pinterest service (e.g. their website or application), Pinterest can associate your visit with your account. Even if you are not registered with Pinterest or have not logged in, it is possible that the providers may obtain and store your IP address and other identifying information.
Further information on this tag can be found here: https://help.pinterest.com/en-gb/business/article/track-conversions-with-pinterest-tag
Pinterest supports the Do Not Track function. Further information can be found here: https://help.pinterest.com/en/article/do-not-track. This function can also be deactivated in the Cookie Section.
Deletion:
Cookie lifetime: up to 12 months (this applies only to cookies which have been set by this website)
Legal basis:
Art. 6 (1) a GDPR.
2.9. Pop-up for campaigns/newsletter/loyalty programs (optinmonster)
Purpose / Information:
This website uses pop up features to offer you a quick and easy way to participate in campaigns or to subscribe to newsletters/loyalty programs. The purpose of each campaign/newsletter/loyalty program is described in one of the sections below and is independent from providing this pop-up functionality. We sometimes use functions to ensure, that you only see those pop-ups in certain conditions, e.g. that you only see the pop-ups the first time you visit our website or how often the pop up shall appear.
Cookies used: Type b. More information can be found in the "Cookies" section.
Recipients:
We transfer the collected data to the relevant internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contract processors (e.g. hosting, support, analytical provider) in accordance with the purposes required (to execute the desired campaign/newsletter/program). Platform/hosting providers will have access to personal data from a third country (countries outside the European Economic Area). As an appropriate safeguard we have agreed on standard contractual clauses pursuant to Art. 46 GDPR with these providers. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
Deletion / Objection:
The deletion of the entered data depends on the campaign/newsletter/loyalty program as described below.
Cookie lifetime: up to 12 months, in general 30 days (this applies only to cookies which have been set by this website)
Legal basis:
Art. 6 (1) f GDPR (when processing according to the legitimate interest described above)
2.10. Chatbot (loyjoy)
Information/purpose:
This website provides the feature to get in a personalized dialog with us. With our chatbot you can participate on surveys or sweepstakes and order the newsletter or become part of the loyalty program. We therefore collect various communication/interaction data as provided by you. This gives us also the possibility to analyse the data and to evaluate them for statistical purposes.
Cookies used: Type b. More information can be found in the "Cookies" section.
Recipients:
We transfer the collected data to the relevant internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contract processors (e.g. hosting, processing service providers) in accordance with the required purposes (to carry out the chatbot and the demanded service (e.g. newsletter) etc.). Main service provider is Loyjoy GmbH, Muenster Germany. Platform/hosting providers will have access to personal data from a third country (countries outside the European Economic Area). As an appropriate safeguard we have agreed on standard contractual clauses pursuant to Art. 46 GDPR with these providers. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
Deletion/objection:
The chat dialogs within the chatbot will be automatically deleted after 48 hours. The user has the possibility to delete the data earlier within the chatbot menu and to use further privacy rights. Depending on selected purposes (sweepstake, surveys, newsletter etc.) the data retention periods as mentioned in the corresponding context applies (see below).
Cookie lifetime: up to 24 months (this applies only to cookies which have been set by this website)
Legal basis:
Art. 6 (1) f GDPR (legitimate interest)
2.11. Augmented Reality campaigns (Zappar)
Purpose / Information:
This website provides augmented reality (AR) features. It will therefore require access to your device camera to function as intended. The pictures or videos from your device will not be collected or stored.
This website uses creates statistics to measure the performance and functionality of the augmented reality campaigns. A unique user profile will not be created.
For a more detailed statistic and to route you to your local website we will determine your IP-address location. Your IP-address will be as soon as possible discarded and not stored within the statistics.
Cookies used: Type a. More information can be found in the "Cookies" section.
Recipients:
We transfer the collected data to the relevant internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contract processors (e.g. hosting, processing service providers) in accordance with the required purposes (to carry out the AR Campaigns and to measure the performance). Main service provider is Zappar Ltd, The Barley Mow Centre;10 Barley Mow Passage, London W4 4PH UK (SC394617). Platform/hosting providers will have access to personal data from a third country (countries outside the European Economic Area). As an appropriate safeguard we have agreed on standard contractual clauses pursuant to Art. 46 GDPR with these providers. More information on this topic is published here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
Deletion / Objection:
The pictures or videos from your device will not be collected or stored. For the determination of the location we will use the IP-address, which will be afterwards discarded and not stored within the statistics. The deletion is in general within seconds but can take under certain conditions up to 24 hours.
Legal basis:
Art. 6 (1) b GDPR (situation similar to a contract- for providing the AR feature)
Art. 6 (1) f GDPR (legitimate interest as described above)
2.12. (Website) Captify Display Pixel (“Captify Pixel”)
Information/purpose:
Used Cookies: Type C. For further information, see Cookie Section.
Recipients:
Captify refers to Captify Technologies Limited, (registered in England with company number 07620174) and its other group companies in the EU. In accordance with the GDPR, we have appointed a Data Protection Officer whose contact details are as follows:
Adam Farr
c/o Captify Technologies Ltd.
5 Langley Street
London WC2H 9JA, UK
privacy@captify.co.uk
Deletion/Withdrawal:
Our Privacy Policy is attached here for you.
Where we process any data based on consent that you have given in the past, then you are always allowed to withdraw your consent at any time (though the processing that took place before withdrawal will still be legal). The main ways to do this are (1) to manage online choices as set out above; or (2) by contacting the publisher sites where you have previously given your consent.
Where we are processing your personal data, the main method of meeting the requirement for erasure is by deleting all personally identifying elements so that the data is permanently anonymised and cannot be traced back to you or any other identifiable person (sometimes called “de-identifiying”).
As indicated above, Captify does not process contact or ID data such as names or emails and so, while we will always investigate any request thoroughly, often it will be impossible for us to know whether or not we are processing any data relating to you, or we may not technically be able to locate it
Cookie lifetime:
We never retain data longer than necessary for the purpose for which it was collected, i.e. to serve relevant ads and help with website and app optimisation and to report back to and check campaign performance with our advertiser and agency clients and publisher partners. We delete/de-identify all data that is more than 13 months old.
Legal basis:
Art. 6 (1) a GDPR (consent)
2.13. Captchas
This website uses in specific cases the Google reCAPTCHA v2 to avoid the usage of text fields by automated programs/bots. It helps to support the security of our website and to avoid SPAM for the users. This is also our legitimate interest and fulfills our legal obligation.
The collected data are hardware and software information, such as device and application data and the result of integrity checks. These data will be sent to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The data will not be used by Google for personalized ads.
Further information can be found in their privacy policy: https://policies.google.com/privacy. Further documentation can be found here: https://developers.google.com/recaptcha/ https://www.google.com/recaptcha/admin/create
Legal basis:
Art. 6 (1) c GDPR (when processing is necessary for compliance with a legal obligation)
Art. 6 (1) f GDPR (when processing according to the legitimate interest described above)